Three Ways to Create a Booking

What is Reservation Creation
3 ways to create a reservation
Screen guide when clicking Create Reservation button   
-Step.1
-Step.2

What is Reservation Creation

In some cases, reservations may be created automatically or manually entered in ONDA Wave.

• Automatically create reservations through the plugin service or channel manager, or
• There is a way to enter the reservation directly by phone or on-site visit.
• In addition, if there are reservations that occur on other channels that are not linked to waves, there are also reservations that are created by manual input by the manager.

3 ways to manually enter reservation creation

There are three ways to create a handbook in ONDA Wave.

The first way. General reservation creation button 🚶‍♂️🚶‍♀️

-Location : Wave top of all menus > (+) Create Reservation button
-Period setting : Bring in rooms that can be reserved by designating check-in to check-out dates.
-Select room type : After selecting the desired room type, set the number of rooms/rate/person.

 💡 You can set multiple room types at once. 

Second way. General reservation creation button 🚶‍♂️🚶‍♀️

-Location : Timeline menu> (+) Create Reservation button
-The function is the same as above.

Method three. Quick Create Reservation button 🏃‍♀️🏃‍♂️

-Location : Timeline menu> (+) Create Reservation button
-Double-click on the date/room type → select the length of stay → enter quantity/rate/person

 💡 If you are in a hurry, try using the simplified quick booking creation . 

Screen guide when clicking Create Reservation button

STEP.1 Enter length of stay and room type

1. Select the length of stay
   -Check in ~ check out period
   
   
2. Select room type
   -You can check multiple room types.
   
   ※However, in the case of the quick reservation creation button, steps 1 and 2 are omitted.
   
   
3. Select room quantity
   
   
4. Plan/number of people applied
   -If you select a handwritten fee rather than a plan , you can enter the amount on the next screen.
   

STEP.2 Enter guest information, reservation status, reservation channel, etc.

1. Amount : If you have chosen the handwriting fee in STEP.1, you can enter the amount directly here.
2. Last Name/First Name : Enter the customer's first name.
3. Customer Search : When clicking the magnifying glass button, you can search for the customer name and call up the existing registered customer information.
4. Email : Enter the customer's email address.
5. Phone number : Register customer's contact information.
6. Send Reservation Confirmation : The reservation confirmation email will be sent to the email listed in step 4.
7. Customer management registration : You can save the current customer information and use it for future customer searches.
8. Reservation Status : You can select the status of the reservation from provisional reservation/determination .
   (In case of temporary reservation , it is not reflected in the report)
   Funnel : A walk-in that the customer visits and reserves , or other handwriting .
9. Payment Status : If the customer has not paid , it can be displayed as a payment wait . If payment has been made, payment is completed
   You can record it by selecting and payment method.
10. Agency : Select a specific online sales channel and enter the agency reservation number .
    -Agency name'etc' : Used when entering a channel not registered in Wave.
    -Reservations that store the agency name and agency reservation number before interlocking can be interlocked when interworking with the agency later. (Not available depending on the channel)
11. Recall customer-written notes . (Channel manager, booking engine)