3. Using ONDA Pay

Use for ONDA Pay
ONDA Pay payment method
How to cancel ONDA Pay

Use for ONDA Pay

1. Sales channels Reservations can be deferred payment upfront.
2. After the sales channel, you can receive a fee for canceling / no-show payments .
3. Reservations can be paid by card when visiting the site and paying additional fees. (Additional personnel, breakfast and additional payment required)
4. Reservations can be made by card payment at ONDA Booking Engine.

ONDA Pay payment method

1. Reservations that require payment Reservation information> Add payment on the Payment tab > Select Ondapay payment

 💡 ONDA Pay can only be paid after making a reservation 

1. Enter required information in the ONDA Pay payment window
   -Enter card number
   -Enter last name / first name
   -Enter expiration date and CVC number
   -Enter installment month
   -If you need to add a note after entering it, payment is completed.
   

3. Payment may not be possible depending on the status / format of the card.
-Lost or non-tradeable cards
-Exceeding the transaction amount limit
-Validity period error
-Format error (Payment ㅣ Credit card ㅣ Card number)
-Stop card
-Cards that cannot be used in shopping malls.

How to cancel ONDA Pay payment

1. Reservation for canceling payment Reservation information> Click the arrow on the right of payment details in the Payment tab
2. Click [Cancel payment] button
3. Cancel Payment Enter the desired amount or percentage (%) and click the Cancel payment button
   - Payment amount: The amount paid for the reservation.
   - Cancelable amount: This is the amount that can be canceled out of the amount paid.
   - Cancellation amount: You can enter the default or desired amount and percentage.

💡 Cancellation amount and cancellation percentage (%) are linked.
💡 Canceled amount is rounded off without displaying the decimal amount.
💡 Cancellation percentage is displayed to 2 decimal places.
💡 Key-in payments and booking engine credit card payments can all be canceled.

⚠️ Overseas cards can only be canceled once (Payment Gateway service provider's policy).
⚠️ Canceling the payment does not change the reservation status (canceling the reservation does not cancel the payment).
⚠️ If an error occurs during payment cancellation, please contact the partner support team.